Hot Water

Hot Water in Canberra

From residential homes through to office buildings, every property requires a suitable hot water system. At The Energy People, our highly trained specialists install electric hot water and gas hot water systems including energy efficient heat pump hot water and solar hot water systems for residential and commercial properties alike. Whatever your needs entail, you can rely on us to meet and exceed them. Our brands include Rheem, Rinnai, Stiebel Eltron and Reclaim hot water systems.

Heat Pump Hot Water Systems

Check out our range of energy efficient Reclaim and Stiebel Eltron heat pump systems at The Energy People suitable for the Canberra’s climate. Heat pump hot water systems use the heat in the ambient air to produce hot water. When set with a timer to run during the day a heat pump will compliment a solar PV system as the energy output is 3 to 5 times the energy input making it an excellent way to reduce your energy bills as well as minimising the environmental impact of your home.

Solar Hot Water Systems

The Energy People supply and install a full range of solar hot water suitable for the Canberra and regional climate. If you are looking to introduce a renewable energy source to your home, a solar hot water system can significantly reduce your greenhouse gas emissions and energy expenses.

Electric Hot Water Systems

Our team install a great range of electric storage tanks for properties requiring electric hot water in Canberra and the surrounding region. Available in a number of different makes and models, the sizes of our storage tanks range from as small as 25 litres to as large as 400 litres. They also come with 7- to- 10-year warranties.

Gas Hot Water Systems

There are two major options available for those looking for gas hot water: storage tanks and continuous flow instantaneous systems. Storage tanks are available as an outdoor or indoor model, they feature capacities ranging from as little as 90 litres to as much as 170 litres. The continuous flow instantaneous range has the advantage to supply your home or business with h an endless supply of hot water. These are an excellent choice for anyone wanting an energy-efficient hot water solution.

Heat Pump & Solar Hot Water Solutions

We offer the following energy-efficient hot water solutions

Heat Pump Hot Water Systems

Hot water heat pump systems work much the same as a reverse-cycle air-conditioning system, in that they use the thermal energy available in the air to transfer heat to water rather than generating heat directly. Compared to a conventional electric water heater, a heat pump is more energy-efficient and draws less power.

We Offer The Following Heat Pump Products

Stiebel Eltron

  • Compact design.
  • Built-in booster.
  • Active defrost function ensures energy efficient operation down to -5°C.
  • Quiet compressor.
  • German engineered & manufactured for Australian conditions.
  • Up to 5*-years warranty.



  • Built-in frost control.
  • No back-up element required.
  • Stainless steel or glass-lined tank options.
  • Up to 15* years warranty.
  • Storage tank is designed & manufactured in Australia with the compressor designed & manufactured in Japan.
  • C02 refrigerant that’s up to 200% more environmentally friendly than standard refrigerant.


The heat pump draws heat from the ambient air through an evaporator. Thermal energy in the air is transferred to the liquid refrigerant, changing it to gas. The gas is compressed, increasing the pressure and temperature. The gas then transfers its heat to the water tank which heats the water. As it loses its heat, the gas returns to a liquid state and the pressure is reduced through an expansion valve. This process then starts again.

The hot water heat pumps offered by The Energy People will work day and night any time of the year in the Canberra region’s climate

The hot water heat pumps we offer include

  • Reclaim
  • Stiebel Eltron

About Stiebel Eltron

Stiebel Eltron is a German company with over 90 years’ experience in heating, hot water and renewable energy. They have been providing energy-efficient, air source hot water pumps for both the commercial and residential markets Australia-wide since 1996. Known for their intelligent designs and technological innovation, they are recognised as a global leader in the marketplace.

Stiebel Eltron’s hot water heat pumps harvest natural energy from the air to efficiently create hot water. They can operate over extended off-peak power with an active defrost function, making them great for the colder months in Canberra.

Unlike solar systems, hot water heat pumps in Australia don’t rely on a steady supply of sunlight in order to operate. Instead, they work at all times of the day or night and in all weather conditions.

StiebIeltron Product Warranty

Solar Hot Water Systems

Eco-friendly and energy-efficient, solar hot water systems use the sun’s energy to heat water and are generally designed to store more hot water than conventional systems. While it may cost more upfront, the running costs are significantly lower.
Solar Hot Water Options

We Offer The Following Solar Hot Water Products


Roof and Ground Mounted

  • Complete frost protection.
  • Choice of 6-Star continuous flow gas boost or electric element back-up.
  • Up to 10*-years warranty.
  • 300L capacity stainless steel storage tank
  • Reduces your water heating energy consumption up to 65%*
  • Range includes split ground mounted system or roof mounted modules



Evacuated Tubes

  • Frost protection to withstand temperatures as low as -12°C.
  • Up to 15*-years warranty on the evacuated tube collector and 10-years cylinder warranty.
  • High efficiency evacuated tubes absorb the maximum available solar energy.
  • Split ground mounted system.
  • Storage tanks are manufactured in Australia.


The lifespan of your solar hot water system installation will depend on where it is installed, how it gets used, and how often it’s serviced. Generally speaking, they can last for over 10 years if looked after properly.

Every solar hot water system in Canberra we supply works hard throughout the daytime to heat the water it contains and ensure that it will remain hot enough for use at night and the next morning. The insulation in the hot water tank will minimise how much the water’s temperature level drops, and the system’s back-up gas or electric booster will make the water hot again if need be.

Yes, rooftop solar hot water systems continue to work when the weather is overcast. On the rare occasion when it’s cloudy enough to affect your system, the temperature of the water will be boosted by the gas or electric booster connected to your system if the water fails to reach the desired temperature.

If you want to get a heat pump or rooftop solar hot water system for your home, contact The Energy People today. Our team will be happy to answer your questions and provide you with a free quote.